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lunes, 25 de junio de 2012

United Airlines Sucks!

Some times I just really like to write about the good services of the airlines when they do something good for you, but lately I can't find that experience when I travel. It doesn't matter if you fly first or business class, their customer service is getting worse and worse. Why? Maybe because they cut in personal, they have shorten the budgets... Flying is not as it used to be.

I am sure that many of you will relate with this type of experience...

One hour and a half inside a plane from United waiting for the air traffic in Newark Airport caused a long delay. Delay that made us miss our connection flight once we got to the San Francisco Airport. We landed at the international terminal, what made impossible for us to run and try to catch our flight.

The line for United Customer Service, chaotic...

Priority for the passengers flying international was given, that's why a local flight landed in an international terminal. That's something that I understand, but since we missed our flight ... At least a coupon for dinner or a hotel... Nothing, absolutely nothing! I guess we'll have to spend the night at the airport... This is how United has treated us today, and I am sure that has treated other passengers the same way.

Reporting exhausted from the San Francisco International Airport. (3.00 a.m. East Coast time).
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